Last Updated on August 28, 2023 by Editorial Team
Author(s): Adam Ross Nelson
Originally published on Towards AI.
Introducing a new set of fictional data for training, testing, demonstration, and educational purposes
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This article introduces a new fictional set of data that mimics fictional customer complaints at a generic consumer bank.
Imagine you are a customer service manager at a bank, and you find the following complaints in your issue tracker and manager.
Web branch faulty. Fix it!The lack of effective assistance from your staff has me seriously considering switching to EFG bank.I used to manage credit and debit cards in your bank, and it's embarrassing how often your system blocks cards without proper verification.The customer service response time is very slow. This… Read the full blog for free on Medium.
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Published via Towards AI