The Business Benefits Of ChatGPT: From Customer Support To Marketing 🏢

Author(s): Don Kaluarachchi

Originally published on Towards AI.

Business operations and customer engagement with ChatGPT
Image by Don Kaluarachchi (author)

In today’s digital world, businesses are constantly seeking ways to stay ahead of the game and provide better services.

One technology that everyone is talking about is ChatGPT.

The reason is that ChatGPT could transform the way businesses engage with their customers.

In this article, we will explore the manifold business benefits of ChatGPT, from enhancing customer support to automating routine tasks and even generating marketing content.

Before we look at some of the practical applications, let’s quickly understand what ChatGPT is.

At its core, ChatGPT is a powerful language model, a computer program that can understand and generate human-like text.

It… Read the full blog for free on Medium.

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Published via Towards AI