Author(s): Vicky’s Notes Originally published on Towards AI. I just wrapped a customer pilot where “documents” really meant PDFs stuffed with tables, footnotes, and odd layouts. The goal sounded simple: answer two kinds of questions reliably. For semantic questions like “What changed …

Author(s): Vicky’s Notes Originally published on Towards AI. Earlier this year, I was working with an insurance client who was eager to adopt generative AI to improve customer engagement, but they kept hitting a wall. The AI models were fine; the real …