Graphite’s Predictive Edge: How Event-Based AI Slashed Escalations by 41% in Legal Ops

Author(s): R. Thompson (PhD)

Originally published on Towards AI.

“Event-based systems don’t just react — they forecast. The next evolution of LLMs is predictive, not just generative.”

The illustration above presents the comprehensive and layered architecture of the Graphite Framework integrated with LLMs, demarcating clearly between the core orchestration layer and the LLM adapter layer. At first glance, this modular setup promotes multi-model inference orchestration, giving engineers and AI architects the flexibility to intelligently switch between leading model providers such as OpenAI, Anthropic, and Azure OpenAI.

This separation isn’t merely architectural — it’s strategic. It ensures that routing decisions, observability, memory usage, and even fallback logic remain transparent and auditable. That makes Graphite not only an orchestration tool but a strategic AI coordination engine that anticipates and adjusts based on agent context, past decisions, and expected user behavior.

• Client Application → API Gateway: The first entry point funnels real-world input events into Graphite’s processing core. It could be a chatbot prompt, a policy clause, or a financial anomaly.

• Task Orchestrator: The brain of the Graphite system. Based on incoming event type, past interactions, and memory embeddings, this layer decides what should happen next — call a plugin, check a database, or invoke an LLM.

• Plugin Manager: Where the agent logic resides…. Read the full blog for free on Medium.

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Published via Towards AI